Terms & Conditions

Design Specifications

Our Collection Suites are intentionally designed.  We cannot offer major changes to any Collection piece beyond the personalization options stated.

When you receive a proof, it is your responsibility to review it for any errors, such as spelling, date, or punctuation.  Once your item has been approved and is sent to print, we cannot make any further changes. If your item has been sent to print with an error that you failed to correct during the proofing process, you will be responsible for any reprinting costs.

Production Times

Once your order has been placed, you will receive a questionnaire to collect all of your wedding information within 1 business day. Upon receipt of your completed questionnaire, you can expect your first proof within 5 business days. We are not responsible for any delays that may occur in the design and production of your order due to your failure to provide us with any and all necessary information.

Shipping & DElivery

Shipping costs are included in your total, if applicable. Pickup from our location in Andover, NJ is also available. All physical orders are shipped via USPS Priority Mail, which may take between 1-7 business days depending on your location.  Once an order is shipped, we can no longer be responsible for its handling. You will be sent tracking information once shipped.  Because we ultimately cannot control the final timeline of the shipment once it has been turned over to USPS, we strongly encourage you to place your order as early as possible to avoid any delays. We are not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.

Returns

Because our products are made specifically to your specifications, orders are not eligible for return, exchange, or cancellation.  If there is a printing error due to a mistake on our part, the item will be reprinted at no cost to you. If there is an error in the proof provided to you and you approve the incorrect design and/or wording, you will be responsible for the cost of reprinting.

Privacy

We strongly respect your privacy.  In order to fulfill your order, we may require that you provide us with certain personal information.  Such information will not be used for any purpose beyond communicating with you and fulfilling your order.  We will never share or sell your information with or to any third party.

Copyrights

All designs, images, works of art, and products displayed, advertised, and/or sold on this website or on any item you order therefrom are the sole property and copyright of Laurel Cove Creative, unless explicitly indicated otherwise.  All designs, images, works of art, and products used and/or conveyed during the proofing process are the sole property and copyright of Laurel Cove Creative. These designs, images, and works of art may not be used for personal use, reproduction, creation of derivative works, or otherwise.  All content on this website is copyrighted upon its creation, and is governed by the United States Copyright Act of 1976 (USCA). No design, image, work of art, or product sold on this website or provided to you at any stage of the design process shall be deemed a work made for hire under the USCA unless explicitly stated otherwise.  Jurisdiction and venue for any intellectual property dispute shall be deemed proper in the United States District Court for the Northern District of Alabama, Southern Division.